Frequently Asked Questions
Everything you need to know about shopping with 218 Clothing + Gift.
How long will it take for my order to ship?
We strive to process and ship all orders within 1-3 business days. Once your package is on its way, you will receive a confirmation email with a tracking number.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Items can be returned for a full refund to the original payment method or for store credit.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working on expanding our shipping zones in the near future.
Can I change or cancel my order after it has been placed?
Because we process orders quickly, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I care for my 218 Clothing items?
To ensure the longevity of your apparel, we recommend machine washing on a cold, gentle cycle and hanging to dry or tumble drying on low heat.